All orders take 1-2 days to be fulfilled from our studio. They will ship within 1-3 business days via Canada Post, unless otherwise notified. We do not ship on Saturdays, Sundays or holidays.
Orders within Canada are delivered in approximately 7-10 business days. If there are Holidays over your order period, orders may take 7-14 business days to be delivered.
Expedited Shipping will be delivered in 2-4 business days within Canada.
If you choose the standard Canada Post shipping option (not Expedited or Xpresspost), we are not responsible for any lost orders by Canada Post. We encourage you to consider using Expedited Shipping or Xpresspost Shipping options to ensure you have a tracking number.
Items may periodically be backordered. In the event of a backordered item, you will be notified via email.
Due to the delicate nature of the products, we do not accept returns, exchanges or cancellations. Because every product is handmade, slight variations of shape and colour may occur.
If you would like to cancel an order before it's shipped from our studio, there will be a 20% restocking fee deducted from your refund.
If you need help or suggestions on choosing your perfect accessories, please email firstname.lastname@example.org